Privacy Policy

Last Updated: December 17th, 2024

As a creator, I value the privacy of all my clients, viewers, and visitors of rubytrinkets.wixsite.com. This Privacy Policy explains how your personal information is collected, used, and protected when you visit this website and use my services, including when you make payments through Stripe. I am committed to complying with the privacy laws and regulations, especially those applicable in Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By using my website, you consent to the practices described in this Privacy Policy.

How Your Data is Collected

Personal information and non-personal Information are collected when you visit my website or use my services. Personal information may include your name, email address, mailing address, phone number, and payment information (such as credit card details) when you make a purchase. Non-personal information, which does not identify you personally, may be collected, such as your IP address, browser type, device type, and browsing behavior on my website through cookies and other tracking technologies.

Some of the third-party service providers I work with, such as Stripe, Wix, Patreon, Discord, and Instagram, may store or process your data outside of Canada. While I assure these providers adhere to strict security standards, please be aware that data transferred outside of Canada may not be subject to the same legal protections as it is in Canada.

How Your Information is used

When you make a purchase, I use Stripe, a third-party payment processor, to send invoices. Stripe collects and processes your payment information securely. Your payment information is not stored on my servers. Your personal information is used to fulfill orders, communicate with you, and improve the user experience on my website. I may send you emails related to your orders, promotions, newsletters, or customer support inquiries. You can opt out of marketing emails at any time. Your personal information may be used to comply with applicable laws, regulations, or legal requests.

Payment Processing via Stripe

I use Stripe to process payments and send invoices during commissions. Stripe is a third-party service provider that handles your payment information. Stripe adheres to the highest security standards to protect your payment information.

For more information on how Stripe handles your data, please refer to their Privacy Policy at https://stripe.com/privacy.

Cookies and Tracking Technologies

Cookies and similar tracking technologies (such as web beacons, pixels, etc.) are used on my website to enhance your experience on our website. Cookies are small files stored on your device that help recognize your preferences, understand site usage, and improve your experience.

Essential Cookies: These are necessary for the operation of my website and to provide you with the services you have requested, such as keeping you logged in during your session.

Performance and Analytics Cookies: Tools like Google Analytics are used to analyze website traffic and understand how visitors interact with my site. This helps improve my website's functionality and user experience.

Marketing and Advertising Cookies: Cookies from third-party services may be used, like Facebook or Google to display relevant advertisements to you on other platforms based on your browsing behavior.

By using my site, you consent to the use of cookies as described in this policy. You can manage or disable cookies through your browser settings at any time. Please note that blocking certain cookies may impact the functionality of the website.

For more information on how Wix uses cookies, please refer to the Wix Privacy Policy.

How Your Information Is Protected

Reasonable precautions are taken to protect your personal information, including using secure server technology (SSL) to encrypt sensitive data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure. While I strive to protect your personal information, I cannot guarantee its absolute security.

Sharing Your Information

I do not sell, rent, or trade your personal information to third parties. However, your personal information may be shared with third-party service providers (like Stripe) who assist in conducting my business, but only to the extent necessary to perform their functions. Your Information may also be disclosed to comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, and that of my clients.

Your Rights and Choices

As a user of this website, you have certain rights regarding your personal data. These rights may vary depending on your location, but generally, you have the following options:

Access: You have the right to request access to the personal information this website holds about you. This allows you to know what data is being collecting and how it’s being used.
Correction: If you believe that the personal information about you on this site is inaccurate or incomplete, you have the right to request that it be corrected.
Deletion: In certain circumstances, you can request that we delete the personal data we hold about you. This is known as the "right to be forgotten." Please note that we may need to retain some information for legal or administrative reasons.
Opt-out of Marketing: You can choose to opt out of receiving marketing emails or promotional content at any time by clicking the unsubscribe link in the email. Please note that even if you opt out of marketing emails, you may still receive service-related communications.
Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format, or to request that your data be transferred to another service provider, where applicable.
Withdraw Consent: If data on this site is processed based on your consent, you can withdraw your consent at any time. This will not affect the lawfulness of any processing conducted before the withdrawal of consent.
Cookies and Tracking: You can manage your cookie preferences by adjusting your browser settings. Many browsers allow you to block or delete cookies, though this may affect your experience on my website.

For Canadian Users (PIPEDA)

If you are located in Canada, your personal data is protected by the Personal Information Protection and Electronic Documents Act (PIPEDA). Under PIPEDA, you have the right to:

Access and Correct: Request access to your personal data and ask me to correct any inaccuracies.
Withdraw Consent: You can withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
File a Complaint: If you feel that your privacy rights have been violated, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada.

For more information on PIPEDA and your rights, you can visit the Privacy Commissioner of Canada’s website at https://www.priv.gc.ca.

How to Exercise Your Rights

To exercise any of the rights mentioned above, please contact me at info@rubystrinkets.com. I will respond to your request in accordance with applicable data protection laws.

Data Retention

Your personal information is retained only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once your information is no longer needed, it will be securely deleted or anonymized.

International Transfers

Although I am based in Canada, your personal information may be processed by third-party service providers located outside of Canada, such as Stripe (which may store data in the United States or other jurisdictions). By using our website, you consent to the transfer and processing of your data outside of Canada.

Use of Patreon

If you visit my Patreon page or become a patron, Patreon may collect personal information such as your name, email address, payment details, and subscription information to process payments and provide access to membership benefits.

Patreon operates independently of my website, and any personal data you provide while using Patreon is governed by their Privacy Policy, which can be found at https://www.patreon.com/privacy. Please review their privacy policy for more details on how they handle your personal information.

While I may provide links to my Patreon page, I am not responsible for the data collection practices of Patreon. For any requests regarding the personal information you share with Patreon, please refer to Patreon’s privacy policy directly.

If you interact with the Patreon button or other widgets embedded on my website, Patreon may use cookies to track your interactions and preferences related to their platform. Please refer to their Privacy Policy for more details.

Use of Discord

When you join my Discord server, your personal information may be collected, including your Discord username, profile details, and any messages or interactions you have within our server.

Your personal data is also processed by Discord, in accordance with their Privacy Policy, which can be reviewed at https://discord.com/privacy. I am not responsible for how Discord handles your data, so please be sure to review their policy for more details.

If you have any questions or concerns about how your data is being used in my Discord server, or if you wish to access or correct your personal information, please contact me.

Use of Instagram

When you interact with my Instagram account (e.g., liking, commenting, or sharing our posts), Instagram collects personal information such as your Instagram username, profile details, and engagement data. Instagram may also use cookies and similar tracking technologies to gather information about your activity and behavior on the platform.

Please note that Instagram may share certain data with third-party advertisers or analytics providers. If you interact with my Instagram ads, this information is used to improve ad targeting and effectiveness.

For more information about how Instagram handles your personal data, please refer to Instagram's Privacy Policy: https://help.instagram.com/155833707900388.

You can manage your cookie settings and privacy preferences directly on Instagram's platform.

Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. When changes are made, I will update the "Last Updated" date at the top of the policy. I encourage you to review this Privacy Policy periodically to stay informed about your information is being protected.